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Connect2Field.com - Automating Service Businesses

  • Writer: Arnold Shields
    Arnold Shields
  • Jun 10, 2010
  • 2 min read

Updated: Jun 19

Revolutionising Service-Based Businesses Through Smart Technology

Running a business with field workers, whether you're in plumbing, electrical, construction or maintenance, comes with a host of operational challenges. Juggling schedules, dispatching workers, tracking inventory, managing client communication and ensuring jobs get invoiced on time can be overwhelming.


Connect2Field is a smart solution designed to take the chaos out of field service management. By replacing inefficient paper-based processes with real-time digital workflows, Connect2Field helps you run a more profitable and professional service business.


Why Connect2Field Works

Instead of relying on costly, custom-built hardware, your team can use standard smartphones, like an iPhone, to receive job updates, complete service details, invoice customers on-site and more. This reduces upfront tech costs and leverages tools your workers already understand.


Here’s how it works:

  1. A customer calls with a new job request.

  2. Office staff enter job details into Connect2Field.

  3. The selected field worker instantly receives the job on their smartphone.

  4. On-site, the worker accesses the full service history and client notes.

  5. They complete the job, issue an invoice on the spot, and can even take credit card payments.

  6. Xero integration means the invoice data flows straight into your accounts—no double handling.

This system minimises delays, reduces admin overhead, and gives your clients a seamless experience.


Extra Features That Make a Difference

  • Scheduling & Job Planning

    Assign and rearrange jobs with drag-and-drop simplicity.

  • Inventory Tracking

    Know what parts or tools are on hand before your team hits the road.

  • SMS Notifications

    Keep your customers informed with real-time updates about job status or ETAs.


Built for Tradies, Backed by Accountants

At Dolman Bateman, we’re always looking for ways to help our clients grow stronger, leaner and more efficient businesses. Connect2Field is an ideal solution for any service-based business looking to reduce waste, improve cash flow, and free up time for the work that matters.


Visit www.connect2field.com to learn more or book a demo.


Disclaimer:

The information provided in this article is general in nature and does not constitute personal financial, legal or tax advice. While every effort has been made to ensure the accuracy of this content at the time of publication, tax laws and regulations may change, and individual circumstances vary. Dolman Bateman accepts no responsibility or liability for any loss or damage incurred as a result of acting on or relying upon any of the information contained herein. You should seek professional advice tailored to your specific situation before making any financial or tax decision.

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