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OfficeAutoPilot Review

  • Writer: Arnold Shields
    Arnold Shields
  • May 24, 2012
  • 2 min read

Updated: Jun 4

After using Mailchimp for several years, we recently transitioned to OfficeAutoPilot, and the difference has been remarkable. While Mailchimp provided solid reporting features like email open rates and click-through metrics, it began to show limitations as our audience grew and our communications needed more refinement.


We found ourselves juggling multiple lists, causing overlap and duplicate sends. People were receiving the same email multiple times, not ideal for professionalism or engagement.


Why OfficeAutoPilot Works for Us

The first standout feature of OfficeAutoPilot was its tag-based segmentation. Unlike Mailchimp’s list-based model, OfficeAutoPilot allows us to manage one master list while tagging contacts based on their interests, activity, or behaviour. This eliminates redundancy and ensures we deliver relevant content to each subscriber.


But that’s just the beginning.


OfficeAutoPilot isn’t just an email platform, it’s an all-in-one automation engine that includes:


Key Features That Made the Switch Worthwhile

Sequences (Automations)

Sequences let us automate processes triggered by specific actions. For example:

  • If someone makes a purchase → assign follow-up tasks

  • If someone downloads an eBook → send a tailored email series

  • Convert a “prospect” tag to “client” automatically

We can now build logic-based workflows, assign tasks to team members, and ensure consistency in communication and client management.

Built-in CRM (Customer Relationship Management)

Every interaction — from calls to emails to purchases — is logged against the contact’s profile. This provides our team with a complete view of client engagement and allows for fully automated backend processes like:

  • Invoicing

  • Payment processing

  • Email and document tracking

WordPress Membership Integration

Running an online course or members-only area? OfficeAutoPilot integrates directly with WordPress to manage memberships, restrict content, drip-feed lessons, and handle multiple access levels.

SmartForms

These web forms do more than just capture leads — they initiate sequences. Whether it’s a newsletter signup or an enquiry form, we can attach follow-up emails, assign sales tasks, and apply tags automatically.


The Verdict: Worth Every Cent

Yes, OfficeAutoPilot is more expensive than platforms like Mailchimp or AWeber, but it paid for itself on day one. With its CRM, automations, and business systemisation capabilities, it’s the right investment for growing and established businesses looking to streamline operations.


Explore all features at OfficeAutoPilot.com.




Disclaimer:

The information provided in this article is general in nature and does not constitute personal financial, legal or tax advice. While every effort has been made to ensure the accuracy of this content at the time of publication, tax laws and regulations may change, and individual circumstances vary. Dolman Bateman accepts no responsibility or liability for any loss or damage incurred as a result of acting on or relying upon any of the information contained herein. You should seek professional advice tailored to your specific situation before making any financial or tax decision.

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