Linkedin: Reach, Engagement and Reciprocity of Business
- Arnold Shields
- Feb 17, 2011
- 3 min read
Updated: Jun 16
In an age where digital presence often precedes a handshake, Reach, Engagement and Reciprocity (RER) has emerged as a transformative marketing approach. RER is more than a philosophy – it’s a strategy designed to foster genuine relationships in a business world where connection and community matter more than ever.
As traditional markets become saturated and competitive pressures increase, businesses must shift from transactional interactions to relationship-building. RER is about doing just that.
1. Reach: Strategic Networking for Quality Connections
It’s not about how many people you know – it’s about knowing the right people.
Whether you're connecting through LinkedIn, industry events, or alumni networks, the goal is to strategically expand your network with quality contacts who align with your professional goals. This means being selective. When building your network, ask:
Do they share common professional interests?
Are they respected in their field?
Are they relevant to your industry or future prospects?
Do they represent clients, suppliers, or potential collaborators?
Be intentional with your topics of conversation. A meaningful introduction or question can help attract like-minded professionals and create opportunities for long-term engagement.
2. Engagement: Meaningful Communication Builds Trust
Engagement isn’t just about broadcasting content – it’s about listening, responding and connecting with intent.
Real communication goes beyond small talk and transactional emails. Whether online or in person, it's about being present, expressing genuine interest, and responding with relevance. Ask meaningful questions, share insights, and be willing to listen deeply.
LinkedIn is a prime platform for this. It's built around the principle of homophily – the natural tendency to connect with people who are similar to us. When you engage authentically, you create trust, and trust leads to loyalty.
Injecting personality into your communication also matters. A touch of humour or positivity – when used appropriately, humanises you and makes your interactions memorable. Just be mindful of tone and context.
3. Reciprocity: Give Before You Get
Traditional networking often focuses on what others can do for you. RER flips that thinking: What can you offer others?
Genuine reciprocity is powerful. Share knowledge, support newcomers, introduce people, offer insights freely. These acts don’t just build goodwill – they build your professional reputation. As you give, you become seen as a trusted voice and even a mentor in your space.
Reciprocity isn't about expecting something in return; it’s about adopting a community mindset. The more you help others succeed, the more likely they are to remember you when opportunities arise.
Extend Your Reach Through Blogging and Content Sharing
Publishing your insights, whether via LinkedIn posts or a dedicated blog – allows you to amplify your voice and demonstrate expertise. This positions you as a thought leader and encourages others to connect with you over shared ideas and values.
A well-written blog that serves your audience, not just search engines, is one of the most effective ways to build loyalty and attract the right people. Make it personal, insightful and consistent. Link your blog to your LinkedIn profile and vice versa for greater impact.
A Final Word: Business is About People
RER is more than a marketing strategy, it’s a way of doing business that recognises the value of connection, conversation and contribution.
When you build with Reach, interact with Engagement, and serve with Reciprocity, you do more than grow a network, you build a community. And it’s this community that will support you, promote you, and grow with you.
If you'd like help shaping your digital presence or developing a business strategy built on real relationships, get in touch with our team at Dolman Bateman.
Disclaimer:
The information provided in this article is general in nature and does not constitute personal financial, legal or tax advice. While every effort has been made to ensure the accuracy of this content at the time of publication, tax laws and regulations may change, and individual circumstances vary. Dolman Bateman accepts no responsibility or liability for any loss or damage incurred as a result of acting on or relying upon any of the information contained herein. You should seek professional advice tailored to your specific situation before making any financial or tax decision.